Peacock Premium Reward

My wife does the rewards under her account but for some reason she can never sign into the forums and no one has been able to fix that in years.

She accepted the Peacock Reward on the xfinity app.  She immediately received 2 emails - one that showed our new billing with Peacock include but at no charge and another with rather vague instructions on how to activate.

First step says to sign into the xifinity account and click Activate Now on the Peacock banner.    WHERE??????  On the website, on the app, on the flex box????  Because none work, it just let's us sign in and there is no activation banner.  And since we don't have that we don't get redirected to the Peacock website.

Peacock website wants us to pay.   

There is an Activate Now button in the email at the bottom  of the instructions but it does nothing more than take us to the xfinity website.

Can someone please help???  We use the flex box for our streaming.