Peacock Premium Redemption

I finally got the link to activate the Peacock Subscription and once I got to Peacocks site it didn't work.  Once I clicked on my account in Peacock to redeem the my offer, I get the following message. "We were unable to link Peacock to your account. You may already have Peacock Premium".  I did have premium before it was cut off on June 26th.  It recommended cancelling my current plan but there is nothing to cancel because it was cancelled by Xfinity on June 26th.  Any suggestions or help?  I'm not sure this conversion was well thought out.  Thank you for your help!

Kevin