Visitor
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3 Messages
Peacock Premium Member Benefit Account not eligible for Peacock offer
Hello I have a Peacock premium benefit I'd like to activate.
I do not see any email in my account and when I click on https://www.xfinity.com/activate-peacock I see a message
"We're sorry, your account isn't eligible for this Peacock offer"
XfinityJustinC
Official Employee
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2K Messages
15 hours ago
Hello, @user_008egn thank you for reaching out over Xfinity Forums. Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
You've contacted the right place for assistance, and I'd like to help with Peacock Premium Membership concern further and had a couple of questions that will be helpful:
- Was the offer for free Peacock Premium able to get redeemed?
- If it was able to get redeemened, when was that (it can take a few hours to receive the email after redemption)?
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