Visitor

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2 Messages

09/09/2026 4:51 PM

Peacock Premium Benefit Error

I am trying to activate the Peacock Premium benefit included with my subscription but I am completely stuck on Error PPG_0017. I have tried the standard activation page and my account is stuck in a loop. I need a representative to submit a backend ticket for a Peacock entitlement reset and a backend account unlinking because my Xfinity ID is tied to an incorrect or old Peacock token.

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Official Employee

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4.3K Messages

21 hours ago

Hey there, @MarquesP13, thanks for reaching out through Xfinity Forums regarding your Peacock error. We would be happy to help you with troubleshooting your account. Have you previously linked a different Peacock account to your Xfinity service?

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