Visitor
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2 Messages
Peacock premium Award
I haven’t been able to redeem the peacock premium reward despite me being a platinum member
Visitor
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2 Messages
I haven’t been able to redeem the peacock premium reward despite me being a platinum member
garryr
Contributor
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452 Messages
1 year ago
Neither have I. I'm not seeing an activation banner to click on.
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user_347
Visitor
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2 Messages
1 year ago
Where’s the Peacock activation banner?? I can’t find it anywhere on my account.
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XfinityJoe
Official Employee
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545 Messages
1 year ago
Good morning, we would be happy to look into your account concern. To get started, please follow the steps below to send us a Direct Message
To send a direct message:
Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name, the account holder's name (if different), and the service address alongside a detailed summary of your request/question.
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