Peacock Activation

My Peacock Premium benefit cannot be activated after my Xfinity service change approximately 4 months ago.

My Xfinity account shows Peacock status as "Activation Required," but activation fails with the error:

"Your Xfinity account is already linked to another Peacock account."

I have always used the same Peacock email address and previously had Peacock working before the service change.

Please check for an old Xfinity account association and perform a Peacock entitlement reset/reprovisioning or backend unlink so the Peacock benefit can be attached to my current Xfinity account.

If necessary, please escalate this to the team that handles Peacock account linking.

Thank You,

Gary

[Edited: "Personal Information"]