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user_gnmfsv
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Sunday, July 13th, 2025 4:41 PM

Pay-per-view issues

I keep try to call and see why it won't let me order an pay-per-view. Xfinity has ZERO customer service, you cannot reach a live person through ANY method, and I am ready to get rid of it!!!!

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7 hours ago

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XfinityBillie

Official Employee

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3.5K Messages

7 hours ago

 

user_gnmfsv We appreciate your time in reaching out to us here on our Xfinity Forums. I would be frustrated as well if there was something I really wanted to watch on pay-per-view, but ran into an error. Can you share what happens when you try to order the pay-per-view? Are there any error messages that display?

 

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