Frequent Visitor
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17 Messages
Patreon verification emails are blocked by Xfinity
These never come through, can you please whitelist [Edited: "Personal Information"]?
Frequent Visitor
•
17 Messages
These never come through, can you please whitelist [Edited: "Personal Information"]?
XfinityJanelle
Official Employee
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385 Messages
3 months ago
@reanor Thank you for reaching out on the Xfinity Community Forums. Have you attempted to check your email filtering to make sure there is not a setting that would prevent you from receiving the emails? Spam filters as well should be looked into under settings. You can also attempt to add the email address to the safe list. Here is a support document to assist you Add Email Addresses to Your Email Safe List in Xfinity Email
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