1 Message
Paid for NBA League Pass on the NBA site. Linked it to my Xfinity account. Can't watch any League Pass games from my channel guide
Description says it all. Any attempt to select an NBA League Pass game from the channel guide results in a message telling me I must upgrade. NBA site says I'm paid for the year, and Xfinity is my TV Provider. How do I get this recognized on my Xfinity account?
XfinityJanelle
Official Employee
•
1.3K Messages
11 days ago
Hi @user_qjbmya Thank you for reaching out today regarding the NBA League pass that you purchased. Since you purchased the pass through the NBA site the channels will not be available to you through the X1 box. You would only be able to watch through the NBA app, Xumo, or the NBA app on Flex. In order to watch on your X1 cable box it would need to be purchased through the X1 cable box.
0
0
user_hgub5t
2 Messages
9 days ago
You have to purchase through Xfinity and then link your subscription to the NBA app (or, website). You can’t link LP purchased through the NBA app/site to a tv provider.
0
0