Visitor

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1 Message

Wednesday, February 25th, 2026 5:30 AM

Over it

I work 2nd shift and I pay my bill but every time I want to use the internet, my service doesn't work. Im calling At&t tomorrow.  Don't care if it was scheduled.  This has happened too many times.  Do better xfinity!!! [Edited: "Inflammatory"]. 

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Official Employee

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489 Messages

2 hours ago

Hey there user_w41f7t, thanks for reaching out through our community forums! All I want to do after a long day at work is throw on something on through a streaming service or play something online, so I fully understand where you're coming from. I'm sorry you're running into problems with your connection. Our team is here to help, and we'd be more than happy to take a closer look into your issue! It sounds like the most recent occurrence may have been due to scheduled maintenance, but have you noticed other issues with your connection?

 

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