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Monday, March 23rd, 2026 2:54 PM

outside line

I need to relocate my exterior line as it goes over my neighbor's roof. Excel recently moved power lines, and my exterior line needs to follow them to avoid neighbor's property.

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Official Employee

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2.1K Messages

2 hours ago

Hi there, @user_3ra0ln. Thanks for reaching out to us here on the Community Forum. We can help with this line. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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