New Poster
•
7 Messages
Outdoor junction box to cover the coaxial cable coming out of the ground to the house
My in coming service has no junction box and is exposed to the elements. I would also like a new line in the basement from the junction box to the modem.
XfinityJorge
Official Employee
•
2.2K Messages
2 days ago
@oz-1 Hey there! Thanks for using our Forums to contact us and our team is here happy to assist. I see you need a hand with securing the wires coming into your home and would like a new line to be installed. Please send us a DM with your full name and service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0