Hello, @user_f4c21g thank you for reaching out over Xfinty Forums. You've contacted the right place for assistance, and with being new to the forum I understand that you may not be familiar with the forum process. Creating duplicate posts is against the guidelines, you can view those here if needed:
With the forum being a public gathering spot, it may take some time to hear from an employee but I definitely want to help with the equipment concern. What outside equipment are you looking to get removed?
XfinityJustinC
Official Employee
•
1.8K Messages
11 hours ago
Hello, @user_f4c21g thank you for reaching out over Xfinty Forums. You've contacted the right place for assistance, and with being new to the forum I understand that you may not be familiar with the forum process. Creating duplicate posts is against the guidelines, you can view those here if needed:
https://forums.xfinity.com/conversations/guidelines/xfinity-forum-guidelines/602da8fdc5375f08cd20b38c
With the forum being a public gathering spot, it may take some time to hear from an employee but I definitely want to help with the equipment concern. What outside equipment are you looking to get removed?
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