Hey @user_uavv8m, Thank you for visiting our official Xfinity Forums Community support page. I would highly recommend checking the sources that @EG provided on how to look-up and locate any possible service interruptions that may be taking place in your immediate area. We would not have any additional information outside what is already provided within the Xfinity App regarding the service interruption.
EG
Expert
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118.7K Messages
3 days ago
Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityDemitrius
Official Employee
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2.7K Messages
2 days ago
Hey @user_uavv8m, Thank you for visiting our official Xfinity Forums Community support page. I would highly recommend checking the sources that @EG provided on how to look-up and locate any possible service interruptions that may be taking place in your immediate area. We would not have any additional information outside what is already provided within the Xfinity App regarding the service interruption.
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