Hey @user_7i1f2i, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity account and services. I would be more than happy to offer my assistance looking into this further for you.
Have you had the chance to look at the resources that @EG has provided above? Our Xfinity Status Center and Xfinity App would be the best resources to get information on the current status of the services. We would not have any additional information outside what those resources provide as well.
Please let us know if you need additional assistance such as issues with the Xfinity ID if you are experiencing issues logging in to these website and apps.
EG
Expert
•
110.5K Messages
5 months ago
First. Check here for official info on any local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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XfinityDemitrius
Official Employee
•
1.8K Messages
5 months ago
Hey @user_7i1f2i, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity account and services. I would be more than happy to offer my assistance looking into this further for you.
Have you had the chance to look at the resources that @EG has provided above? Our Xfinity Status Center and Xfinity App would be the best resources to get information on the current status of the services. We would not have any additional information outside what those resources provide as well.
Please let us know if you need additional assistance such as issues with the Xfinity ID if you are experiencing issues logging in to these website and apps.
0