1 Message
Outage
This is the third day I have had interruptions with my Internet! It's impossible to get a hold of live person. Are y'all going to credit my bill since I've had 3 days of interruptions?? It's absolutely ridiculous that I can't get a hold of a live person. And I'm probably going to cancel services very soon.
XfinityFrank
Official Employee
•
1K Messages
19 days ago
Hi there, @user_14y0hg! Thanks for reaching out to us here on the Community Forum and sorry to hear you're having service trouble! Have you checked to see if there is a known issue in the area? You can do that in a few ways, which are listed here : https://www.xfinity.com/support/articles/check-service-outage I personally recommend the XFINITY App. It's the quickest and easiest way to get updates on your account and service! In the event there is a problem going on, there would be up-to-date information listed.
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