user_aC0213's profile

Visitor

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1 Message

Sunday, October 13th, 2024 4:39 PM

Outage please fix

Outage in my area for 5 days, when will internet be up and running again 

Official Employee

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1.5K Messages

2 months ago

Hello user_aC0213

Are you in the area that was impacted by Hurricane Helene or Milton? Or both? Appreciate you reaching out for support. 

(edited)

1 Message

@XfinityThomasB​ 

I'm n a declared disaster area after hurricane helene and my services suspended for non payment $89.90  i need some sort of relief or extension atm. Help

Official Employee

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1.3K Messages

Hello @user_hzc57t, Please Create Your Own Public Post Here without your account information. Please provide as many details about your experience, questions, or concerns as possible and a spealist will be with you as soon as possible. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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