1 Message
Outage credit
I checked to see if I was eligible for credit during Beryl but was only offered partial credit not full credit for all the days I was withought internet.
1 Message
I checked to see if I was eligible for credit during Beryl but was only offered partial credit not full credit for all the days I was withought internet.
XfinityJorge
Official Employee
•
2.1K Messages
9 months ago
Here's the detailed steps to direct message us:
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• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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