Visitor
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1 Message
Orange cable chewed
The orange cable got exposed closer to the box in my backyard and got chewed by animals, I need a replacement asap, lost my service
Visitor
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1 Message
The orange cable got exposed closer to the box in my backyard and got chewed by animals, I need a replacement asap, lost my service
XfinityDemitrius
Official Employee
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3K Messages
1 hour ago
Hey @user_x6m3sj, Thank you for visiting our official Xfinity Forums Community support page. From the sounds of it, we would need to schedule an In-Home Service Visit so a technician can provide a new drop line for service. We can most certainly help get that scheduled for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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