Visitor
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1 Message
On screen now Wi-Fi pass
A screen pops up offering now Wi-Fi pass, will not let me exit unless I turn off tv, then it shows up again
Visitor
•
1 Message
A screen pops up offering now Wi-Fi pass, will not let me exit unless I turn off tv, then it shows up again
XfinityArmand
Official Employee
•
2.2K Messages
2 days ago
Thank you so much for taking the time to reach out to Xfinity Support @user_t4azcs! We are so glad to hear from you and want to assist in any way that we can. No worries! You have reached out to the best team to ensure you are having the best experience with your service. No worries! You have reached out to the best team to address your service concerns. So that we can get started, please feel free to shoot us a private message with your details. From there, we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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