Old and new xfi pods not working together

Were you having connection issues before getting the additional (new) pod? To confirm does the connection completely drop in those areas or does it just run slow where the 1st generation pods are? 

I don't recall if I was having connection problems before I got the newer pod. We started using the basement level more last year, which led me to get an extra pod. And it sounded like the new pod was the way to go. So that is what I added.

In most all cases, the wired connections are always good. Since adding the newer pod, it is just the wifi signal that is intermittent and/or slow and/or droping. This was almost daily for months. It is actually difficult to tell if it is dropping intermittently or just slow...although, the old pods sometimes blink, so I guess that means totally dropped. And, left alone for an hour, the wifi might work fine again. I don't want to go backward and remove the new gen pod. If anything, I'd rather eventually move to all second-gen pods.

@wls1515

I can certainly appreicate you don’t want to go backwards at all and our goal is to fix this so you have the best connection you have ever had. For testing purposes, have you tried disconnecting this new X-Fi Pod from your network and seeing how the rest work? That can definitively help determine if this specific pod is the issue or if it may be something coincidental and unrelated in the network.