Visitor
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2 Messages
Nowhere to apply code before checkout
I just signed up for one of the 5 year internet plans with Xfinity. When I was browsing I was given this code, MC50, to apply at checkout to receive a $50 gift card if I signed up same day. I have signed up same day, but there was nowhere for me to apply the code. Are you able to add this to my order for me retroactively?
Please feel free to contact me directly but I didn't know where else to ask about this since it is near impossible to contact a real human being. Thank you in advance for your help!
XfinityDilary
Official Employee
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2.6K Messages
5 days ago
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rbuxx
Visitor
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2 Messages
4 days ago
Hi @XfinityDilary - Yes, I got the code off a pop up that appeared while I was browsing the plans on Xfinity’s website. I was directed to copy the code and read on the pop up to apply at checkout. As I was checking out, I kept thinking, oh, I must be able to apply it on the next page until suddenly I was checked out without having applied the coupon. Thank you!!
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kenkyee
Visitor
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1 Message
21 hours ago
Apparently, customer service has to add this after you submit your order.
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