Visitor
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3 Messages
nowhere to add promotion code MC50
Hi, as has been pointed out by many others, there is a pop up saying we will receive a $50 virtual gift card if we sign up today, but there is no place to add MC50 promotion code when signing up for internet services today.
Please investigate and manually apply it to my account. And if you'd like me to directly message, please activate direct messaging for me. Thanks!
Link to others complaining the same problem
XfinityShawn
Official Employee
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2.1K Messages
1 month ago
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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XfinityJustinC
Official Employee
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2K Messages
1 month ago
@user_gu4q06 I appreciate you sending the direct message, I was able to locate that and will follow up with you there to continue investigating the $50 card promotion add.
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