1 Message
Now wifi pass
$10.00 has been deducted from my bank account for now wifi pass again. I don't have auto pay, nor do I have the service. I would like my money refunded.
1 Message
$10.00 has been deducted from my bank account for now wifi pass again. I don't have auto pay, nor do I have the service. I would like my money refunded.
XfinityArmand
Official Employee
•
1.8K Messages
9 days ago
Thank you so much for taking the time to reach out to Xfinity Support @user_5jtoza! We are so glad to hear from you and want to help in any way that we can to ensure that your billing concerns are addressed. No worries! You have reached out to the right team to help get things squared away. Please feel free to shoot us a private message with your details so that we can get a look at what's going on for you.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0