Visitor
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1 Message
NOW Wi-Fi Pass Payment Error
I am having a continuous payment decline error on the NOW Wi-Fi Pass portal and need assistance clearing the backend block
Visitor
•
1 Message
I am having a continuous payment decline error on the NOW Wi-Fi Pass portal and need assistance clearing the backend block
XfinitySean
Official Employee
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964 Messages
2 hours ago
Hi there, and thanks for taking the time to reach out here on the community forums, user_cs15tx. Sorry to hear you're running into issues submitting a payment! While we're not able to assist directly when it comes to NOW products, we can absolutely look into what's possible. I see that you've already sent us a direct message. Please keep in mind that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future, we ask that you please allow us to respond in public, and refrain from sending direct messages until invited. No worries this time around though!
To keep your information secure, I'll continue this conversation in private messaging. Talk to you soon!
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