Now [Edited]

I somehow got tricked into switching over to now without being told from somebody at Xfinity. I went to the Xfinity store and got a new modem so that I could get back to you Xfinity Wi-Fi. And now they’re saying that I still have now. I’m getting no help from anybody. What [Edited: "Language"] am I supposed to do?

Responses

XfinityJorge

Official Employee

•

2.2K Messages

2 days ago

user_ep2ld3 Hey there! Thank you so much for using our Forums to contact our Xfinity Support Team. We are here happy to work with you and to make sure you services are all set up correctly and we apologize for any trouble you experienced. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

(edited)

0

Customer Service

user_ep2ld3

Now [Edited]

XfinityJorge

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