Visitor

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6 Messages

Monday, June 1st, 2026 8:39 PM

Not refund for returned equipment

Hello!

i have returned my xfinity equipment in feb and its may I have not received my refund instead of continuous follow ups. There has not been an attempt made from xfinity side to give the money back. 

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Official Employee

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2.7K Messages

1 hour ago

Hey @user_8acgoo, Thank you for visiting our official Xfinity Forums Community support page. We would be more then happy to go over the Xfinity account, billing, and services. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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