New Poster
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2 Messages
Not able to view/manage my plan because I have flex - please help
Hello,
I am not able to view or manage my plan because I have Flex included. I receive the message:
" Since Flex is in your plan, the Xfinity Assistant can help complete your order online. Or, you can call 1-800-XFINITY. "
Can anyone please provide assistance with this issue? I would like to be able to view and manage my plan options. Any help is appreciated!
Thank you!
CCChe
Official Employee
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6.9K Messages
4 years ago
Welcome to the Xfinity Forum, @skim_0807! You've come to the BEST place to get help with managing your plan. To get started, send a private message with your full name and the account holder's name if different than you, and the numbers associated with your service address. To send me a message, click on my name, "ComcastChe," then click send a message.
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