Regular Visitor
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9 Messages
Nonstop Comcast spam calls
I’m getting 3-5 scam calls a day claiming to be from Comcast offering me a deal. I just hang up. Can’t block them because they change the CID every time. This has got to stop!
Regular Visitor
•
9 Messages
I’m getting 3-5 scam calls a day claiming to be from Comcast offering me a deal. I just hang up. Can’t block them because they change the CID every time. This has got to stop!
Official Solution
CCMike1
Official Employee
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933 Messages
2 years ago
Hi @bifftex, I'm sorry to hear this, you can opt out. Follow this article for instructions https://www.xfinity.com/support/articles/manage-communication-and-advertising-settings
Also, please know that scammers can spoof their caller ID to make it look like they are calling from a Comcast number. Unfortunately, this is quite common and Comcast is not the only company that is a victim of this type of fraud. We recommend reporting any instance of fraud directly with the FTC, here: https://reportfraud.ftc.gov/#/
Please let us know if you have any other questions.
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