Visitor
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1 Message
No video signal.
Tv went out last Thursday night during the storm. Since that time all I get is no video signal. Everything is connected properly. Help.
Visitor
•
1 Message
Tv went out last Thursday night during the storm. Since that time all I get is no video signal. Everything is connected properly. Help.
XfinityJeff
Official Employee
•
1.3K Messages
1 hour ago
Good morning @user_2n59yd, and thanks for reaching out to us on the Xfinity forums with your issue, I hope this message finds you well. I am sorry to hear about the issues with the TV, but you have come to the right place for assistance with this. Normally when you are getting the no signal error it is because the TV and the cable box are not on the same input, or there is an issue with the HDMI connection. Is there a light on the cable box, and if so have you tried to change the input using the TV input button on the remote?
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