No TV service

TV is not working. I disconnected modem, waited 30 seconds, reconnected, and that did not work. I would like a service technician to come out.

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XfinityJeniece

Official Employee

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4.1K Messages

1 hour ago

Hey there, @user_fm94t4, thanks for reaching out through Xfinity Forums regarding your TV services. We would be happy to help you with troubleshooting your services. Are you getting an error message or code?

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user_fm94t4

Visitor

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2 Messages

@XfinityJeniece Hi Jeniece, The code displaying on the TV says, "No Signal". I am going to check tomorrow to see if the cable outside got cut when the lawn was mowed and will reach back to you to let you know what I discover. Thank you!

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51 minutes ago

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XfinityJeniece

Official Employee

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4.1K Messages

Sounds good, user_fm94t4! We can definitely get a tech appointment scheduled for you if the line is cut! We will follow up with you tomorrow to confirm. Feel free to reach out in the meantime! Talk to you very soon!

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45 minutes ago

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Customer Service

user_fm94t4

No TV service

XfinityJeniece

user_fm94t4

XfinityJeniece

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