1 Message
No TV service
Can someone call me back at <EDIT: Removed Personal Information> I just switched to the NOW service and am missing a box.
1 Message
Can someone call me back at <EDIT: Removed Personal Information> I just switched to the NOW service and am missing a box.
XfinityJeniece
Official Employee
•
2.7K Messages
13 days ago
Hey there, user_zqcqwy, thanks for reaching out through Xfinity Forum regarding your NOW TV service. We are a team of live agents who would be happy to help you!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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