No service since Friday, May 16

Question

My internet has been out since Friday evening, May 16, and I haven’t received any updates or reason for the outage. Can you give me any information?

XfinityAirelle · Answer

user_qccg3h Hi there! You can check the status of your service area by going to https://www.xfinity.com/support/status which will give you information about the interrution. If there is no time listed, we ask that you continue to check back for updates.

EG · Answer

Concern moved here to the Customer Service help section.

Customer Service

user_qccg3h

No service since Friday, May 16

XfinityAirelle

EG

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