No response from the Construction Crew for installation of TAP
I moved to a new location in Okemos and the service activation gentleman identified an issue and created a ticket for us. The issue was, there needs to be a TAP installed on my property and that could be done by the construction crew. Its been over two weeks since the ticket has been created and no one has reached out with any updates/ timelines. The customer care representatives are also unable to help because the construction crew seems to be a different team that does not communcate with representatives I have been talking with.
Could you please help! As you might guess, work from home has been a challenge these days without internet. Also if there is anything I could do to help in getting the job done, please let me know.