Hey @user_wzwmk3, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the equipment return. I would be more than happy to offer my assistance looking into this further for you.
If some tools are down for maintenance and updates, it may not be possible to perform some actions. We do recommend visiting at another time when everything is working as normal. If you returned the equipment, you can also keep track by visiting the Xfinity App and Xfinity web portal to see if the equipment is still listed at a later date.
What equipment did you return and on what date/time?
XfinityDemitrius
Official Employee
•
1.8K Messages
2 days ago
Hey @user_wzwmk3, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the equipment return. I would be more than happy to offer my assistance looking into this further for you.
If some tools are down for maintenance and updates, it may not be possible to perform some actions. We do recommend visiting at another time when everything is working as normal. If you returned the equipment, you can also keep track by visiting the Xfinity App and Xfinity web portal to see if the equipment is still listed at a later date.
What equipment did you return and on what date/time?
0
0