No Peacock Banner

I am a Diamond rewards member and I was finally able to claim my Peacock reward late last night. I logged into my emails this morning and followed the steps logging into my account but there isn't a Peacock banner for me to click on. Please assist with what needs to be done to activate the free Peacock reward.

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Peacock Subscription Activations

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user_e33cf4

Visitor

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9 Messages

1 year ago

Never mind. I went to my phone and used the Xfinity app and found it. This process is not laptop friendly.

1

0

XfinityMichaelC

Official Employee

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4.1K Messages

Hey, @user_e33cf4! Thanks for reaching out to us on the forums! We apologize for the issues you were having redeeming the Peacock reward and are glad to hear you were able to find a workaround by using the Xfinity app! We also appreciate the feedback and will pass this along to the proper channels for future enhancements!

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 year ago

0

Customer Service

user_e33cf4

No Peacock Banner

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XfinityMichaelC

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