Hello, @user_027fox I'm sorry to hear you're having issues with your Netflix and Prime video subscriptions through your cable television. Just to confirm, do you still have our cable services after you cancelled your internet service with us? Are you having issues logging into these accounts using a different device?
Thanks for reaching out, user_w93mjv. We would be happy to explore Xfinity TV services with you as we have a lot of great options depending on the channels you are interested in. However, we do not have any details regarding YouTube TV as it would be billed directly through them. What channels are you interested in?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRaul
Official Employee
•
1.9K Messages
9 months ago
Hello, @user_027fox I'm sorry to hear you're having issues with your Netflix and Prime video subscriptions through your cable television. Just to confirm, do you still have our cable services after you cancelled your internet service with us? Are you having issues logging into these accounts using a different device?
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