U

Thursday, March 13th, 2025 4:28 PM

no mobile phone

how can i tell xfinity i do not have mobile phone or do not want one? how can support make it clear that option is not available to me? contact me only via land line or email.is any of this possible? it has become almost impossible to get a live person to talk to!

Expert

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109.2K Messages

9 days ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.9K Messages

9 days ago

Hey there, user_ui7jsm, thanks for reaching out through Xfinity Forums regarding your communication. You can update your communication preferences at https://www.xfinity.com/support/articles/add-to-do-not-call-list. However, there is no way to opt out of Xfinity Mobile services in general. Let us know if you have any additional questions. We are a team of live agents on this platform and are always happy to help! 

 

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