Visitor
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1 Message
No Internet
Verizon contractors were working in my area laying cable and now i do not have internet connection. I'm not getting a response from Xfinity.
Visitor
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1 Message
Verizon contractors were working in my area laying cable and now i do not have internet connection. I'm not getting a response from Xfinity.
EG
Expert
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122.6K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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2.8K Messages
2 hours ago
Hi there, @user_rvy1ef. Thanks for reaching out to us here on the Community Forum and sorry to hear about the service interruption and hard time getting a response. We would be more than happy to assist. Could you confirm the status of the lights on the gateway/modem to get started?
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