Visitor
•
1 Message
No internet
I was a week without internet because a Xfinity representative cut my cable and didn't fixed the problem properly,he just made a bridge mode on the router and now my internet and my neighbor are horrible because is connected!
XfinityAirelle
Official Employee
•
2.6K Messages
1 day ago
Yikes — that sounds beyond frustrating, and we totally understand why you’d be upset. A week without internet, especially when it’s due to a service visit, is absolutely not what we want for you. We would be happy to look into this for you.
Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
0
0