Visitor
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6 Messages
no dial tone
After upgrading to Xfi Gateway I have no dial tone. I read in the forums to contact with the pen and pencil icon but do not even see that to click on.
Visitor
•
6 Messages
After upgrading to Xfi Gateway I have no dial tone. I read in the forums to contact with the pen and pencil icon but do not even see that to click on.
CCJosh
New Problem Solver
•
452 Messages
3 years ago
Thank you for taking the time to reach out to our Community forums about this issue that you're having @user_ad00ce. Let's help get this resolved so that you can fully enjoy your services with us. Do you happen to know which Xfinity Gateway that you have? We have the XB3, XB6, XB7 and XB8 models now.
Have you had a chance to try the troubleshooting steps on our site at https://www.xfinity.com/support/articles/troubleshooting-no-dial-tone and see if those helped?
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