Visitor
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1 Message
No Connection
Nothing in my household is staying connected to the gateway. - Nor can we pick up signal on some of our devices. Your customer hotline is an absolute joke to get help through.
Visitor
•
1 Message
Nothing in my household is staying connected to the gateway. - Nor can we pick up signal on some of our devices. Your customer hotline is an absolute joke to get help through.
XfinityMatthew
Official Employee
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269 Messages
1 day ago
Hello user_uqwb99, Sorry to hear about your connection issues. We would be happy to look into this for you. When did you notice these issues began? What troubleshooting steps have you taken so far?
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EG
Expert
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110.8K Messages
19 hours ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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