Visitor
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1 Message
No comcast drop, demarc or coax line into house.
I purchased service, but i have no comcast drop, demarc, or coax line into the house. I called Xfinity and phone support disconnected me after an extended hold time of 1.5 hours. i need a site survey/line drop/exterior install scheduled. i understand that the Xfinity box and feed should be installed in the exterior of the house.


XfinityEva
Official Employee
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2.3K Messages
13 hours ago
@user_vrzklv Thank you for taking the time to visit Xfinity Community Forums for help with your new service. We can help with this here. May I please ask that you send us a direct message with your full name and service address?
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