19bookie87's profile

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1 Message

Thu, Dec 17, 2020 2:00 AM

No coaxial cable

So I received my box in the mail today opened it. And when I went to hook it up. I have come to realized I have no coaxial cable. I need a technician to come assist me. Who do I contact

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25.8K Messages

6 m ago

@19bookie87 

To send a private message to @ComcastJosephB click on his name in his post and then on Send Message.

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Official Employee

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326 Messages

6 m ago

Hi, 19bookie87, I hope overall your week is going well and you're ready for the holidays! I'm sorry there is no cable outlet at your place. This has happened to me as well, but an install will get this ironed out. Are you able to send a private message so we can make sure this gets complete? If you can include your name, service address, and account number this would help us get started. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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