Visitor
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1 Message
No coax outlet
Hello,
I recently moved into an apartment and ordered xfinity equipment. The only issue is none of the cables fit into my outlets in the apartment. How can I resolve this?
Visitor
•
1 Message
Hello,
I recently moved into an apartment and ordered xfinity equipment. The only issue is none of the cables fit into my outlets in the apartment. How can I resolve this?
MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
The outlets might be for an over the air roof antenna.
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XfinityChelseaB
Official Employee
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1.6K Messages
2 years ago
Hello @user_3eb749 ,Thanks so much for taking a moment out of your day to leave a post on our community forum. We are happy to provide you with options on how to get your coaxial outlets updated. You can have a technician out to install/replace the cable outlets for a fee. You can swap out your cable box for a wireless one if you also subscribe to internet services with us. The last option is to return the cable box and move to just streaming service with us without the rented equipment. I hope this helps and let me know if you have any questions.
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