Hey @user_zpsrrn, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Video service with Call ID on TV feature. I would be more than happy to offer my assistance looking into this further for you and ensure the account is properly set-up for the feature.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
XfinityDemitrius
Official Employee
•
1.8K Messages
2 months ago
Hey @user_zpsrrn, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Video service with Call ID on TV feature. I would be more than happy to offer my assistance looking into this further for you and ensure the account is properly set-up for the feature.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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