Visitor

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4 Messages

Monday, October 6th, 2025

NHL center ice

I am trying to order NHL Center Ice. When I try to use the remote, there is no way to sign up, it just tells you about the channel. I’ve tried ordering it through the xfinity website, and there is no place to order it. I’ve called multiple times to xfinity and the agents cannot help. I need help!

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Official Employee

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1.7K Messages

3 days ago

Hi there, @user_sgl1lt! Thanks for reaching out to us here on the Community Forum. NHL Center Ice is not available for purchase until October 8. This is why you're running into the difficulty right now. I would recommend trying again in a few days. For anyone that may be coming across this post, here are more details on the service and how to order: 

https://www.xfinity.com/learn/digital-cable-tv/sports/nhl/center-ice


https://www.xfinity.com/support/articles/about-nhl-center-ice

 

Visitor

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4 Messages

@XfinityFrank​ 

It’s now Oct 8 and NHL Center Ice is still not available to order either  through the remote or on the Xfinity website.  Why is it so difficult to order this service??

Official Employee

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2.7K Messages

 

user_sgl1lt Can you use this LINK to order it? Do you see the option to add it to your plan? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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4 Messages

7 hours ago

There is no way to order nhl center ice. There is no option when using my remote, nor is there a way to order in on xfinity.com. I have called twice and the agents don’t know how to do it. On this forum, I was told that it would be available on oct 8. It wasn’t. I need help. 

Note: This comment was created from a merged conversation originally titled NHL center ice

Official Employee

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1.7K Messages

@user_sgl1lt, I do see the option available on my end. It should be working for you. If you browse over to : https://www.xfinity.com/learn/digital-cable-tv/sports/nhl/center-ice and click "add to plan", let me know where in the process it fails or what error message you receive.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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