Visitor

 • 

5 Messages

Monday, October 6th, 2025 2:00 PM

NHL center ice

I am trying to order NHL Center Ice. When I try to use the remote, there is no way to sign up, it just tells you about the channel. I’ve tried ordering it through the xfinity website, and there is no place to order it. I’ve called multiple times to xfinity and the agents cannot help. I need help!

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

6 months ago

Hi there, @user_sgl1lt! Thanks for reaching out to us here on the Community Forum. NHL Center Ice is not available for purchase until October 8. This is why you're running into the difficulty right now. I would recommend trying again in a few days. For anyone that may be coming across this post, here are more details on the service and how to order: 

https://www.xfinity.com/learn/digital-cable-tv/sports/nhl/center-ice


https://www.xfinity.com/support/articles/about-nhl-center-ice

 

Visitor

 • 

5 Messages

@XfinityFrank​ 

It’s now Oct 8 and NHL Center Ice is still not available to order either  through the remote or on the Xfinity website.  Why is it so difficult to order this service??

Official Employee

 • 

3.2K Messages

 

user_sgl1lt Can you use this LINK to order it? Do you see the option to add it to your plan? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

5 Messages

6 months ago

There is no way to order nhl center ice. There is no option when using my remote, nor is there a way to order in on xfinity.com. I have called twice and the agents don’t know how to do it. On this forum, I was told that it would be available on oct 8. It wasn’t. I need help. 

Note: This comment was created from a merged conversation originally titled NHL center ice

Official Employee

 • 

2.1K Messages

@user_sgl1lt, I do see the option available on my end. It should be working for you. If you browse over to : https://www.xfinity.com/learn/digital-cable-tv/sports/nhl/center-ice and click "add to plan", let me know where in the process it fails or what error message you receive.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

 • 

9 Messages

OK I’m having the same problem. It is now October 20 when I hit the blue button and ask for sunrise all I get is the informational channel no place to order it. I tried to go online no place to order it told me I needed to call. Customer customer service gave me a phone number. The phone number does not work so now what?

Official Employee

 • 

680 Messages

Greetings, nm469! Thanks for reaching out on our XFINITY Community Forum this Marvelous Monday. We do not wish for you to miss out on any of your favorite hockey games! Which web-browser are you using when you attempted to order the subscription? Can you try another web-browser and try adding your plan through this link here, https://www.xfinity.com/learn/digital-cable-tv/sports/nhl/center-ice. Let us know if that does the trick!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New Poster

 • 

9 Messages

Well I started out trying the voice remote that didn’t work, then I went to Google on my iPhone that didn’t work,  and now I’m on chrome on my HP laptop and that doesn’t work either and neither doesn’t go duck go.  And I know it works here because we’ve had center ice for at least six or seven seasons

Official Employee

 • 

680 Messages

@nm469
Oh no! I am sorry to hear this issue remains persistent. Let's dig further into this matter together. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon click the "New message" (pencil and paper) icon then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here