Visitor

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1 Message

Tuesday, March 10th, 2026 6:34 PM

new service

I would like fiber optics installed at my home. My neighbors on both sides of me have service already. My house was skipped. How can I get service installed?

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Expert

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116.8K Messages

12 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.1K Messages

12 days ago

Hi there, @user_yib6qi! Thanks for reaching out to us here on the Community Forum and for your interest in our services. We would need to check and see if your address is serviceable and if so, we can go through available deals and get you signed up! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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