Visitor
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1 Message
New Residential address shows up as business address.
Hello,
We're moving next week and I wanted to go ahead and order new wifi service. However, on the "let's get started" plan builder, when I put in the address, it says that it is a business address. How do I get that changed?
EG
Expert
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110.2K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.
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CCSean1
New Problem Solver
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318 Messages
3 years ago
Hello @user_ebb253, thank you for taking the time to reach out to us on the forums I hope you are doing well!
I can understand the concern this would cause when you are moving to a new location and having issues getting services set up. I know moving is stressful in itself and you don't need more added to that when trying to get services set up at your new home.
You have reached the right team to help! Can you send us a direct message with your first and last name and address to get started?
To send a direct message:
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