Visitor

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3 Messages

Tuesday, April 28th, 2026 3:01 PM

New modem being shipped

My new modem has not arrived.

Oldest First
Selected Oldest First

Official Employee

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691 Messages

8 hours ago

Hi @user_ulrf4c, sounds like you're ready to get up and running with new equipment. Equipment usually arrives within 3-5 business days. You should have received an email with the tracking number for the order, have there been any updates on the shipment details? 

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